Experience, Technology &
World Class Customer Service
Our full suite of screening and credentialing services provide you a trusted resource to make safe and informed decisions every time.
24/7, 365 US-based Support
- We provide 24/7/365, US-based support through our experienced team of client-dedicated account managers.
- Our customer-focused support has been called “heroic” among our partners, but more importantly, has won us the trust and loyalty of our clients who continue to work with our company year after year.
- Our centralized, US-based support team works together, drawing from over 20 years of experience to ensure your background screening and credentialing strategy is both focused and effective.
“We’ve partnered with Accutrace for a number of years to support the very important work of background screening our caregivers nationwide. Accutrace has consistently impressed us with their quick response time and quality customer service. We look forward to continuing our partnership into the future.”
David Plank – Vice President, Visiting Angels
Fully Customized Solutions
- Accutrace delivers an ideal solution through our fully customized services.
- Our process-led approach tailors our partners’ solutions to fit their needs and requirements.
- Because we develop our solutions alongside our partners, once implemented, client teams can move forward with confidence knowing their processes are fully optimized.
“I have had a great experience with Accutrace, the website is pretty useful in being able to follow the progress of the submitted fingerprint cases. Specifically, Erica Parker has been exceptional in making sure the cases are followed through and reported as soon as they are done and in responding to queries.”
Steve Adams – Provider Relations Specialist, Magellan
Transparent Pricing & Process
- We deliver transparent pricing and process through every stage of our engagement.
- We’ve found a culture of open communication can be one of the best ways to inspire excellent performance and foster lasting relationships, but most importantly, we find that it helps us deliver on our client’s expectations.
- We provide peace of mind by ensuring we give our customers every resource available; so our partners are informed about the best decisions, allowing you to rest easy knowing your background screening and credentialing strategy is on track and delivering for your organization.
“My company has worked with Accutrace since 2014 and I must say they really strive in providing A-1 customer service! They always go above and beyond, address any issues or concerns immediately and are very polite at the same time. This partnership has been amazing and we look forward to many more productive years!”
Nefertiti Clark – Sr. Manager of Compliance, allMedical
The Accutrace Advantage
Accutrace delivers a convenient, easy-to-use hiring experience. Accelerate your hiring process through our seamless integration of applicant tracking systems and HRIS/HCM/ERP systems.
We Team Up with Great Partners to Serve You Better
The Accutrace system is the most interactive, user-friendly and secure web-based ordering system on the market today. Each authorized person using this system can be assured of safe and secured transfer of information.
- Customized Web Portals for Self-Register Applicant Program
Expand your screening options with Accutrace DirectCheck™, a quick, simple online process for applicants to self-register and pay for their own background check. DirectCheck™ also allows for applicant entry, relieving you of the data entry process.
- Compatible with iOS & Android
- Electronic I-9/E-Verify Management System
Enter, store, report and audit data for complete I-9/E-Verify compliance with our easy-to-use electronic I-9/E-Verify management system.
- Electronic Signatures Consent & Release Forms
Electronic consent forms can be created by the client using their organization, specific language or we can provide sample language as a guideline.